Contact Us

Get In Touch

Have a question or need assistance? We're here to help! Reach out to us using any of the methods below, and our friendly team will get back to you as soon as possible.

Visit Us

Singapore Institute of Technology (SIT@Punggol)
11 Punggol Way, Singapore 828699

Call Us

+65 6592 1189

Email Us

info@pawpaw.sg

Business Hours

Monday - Friday: 9am to 6pm

Saturday: 10am to 5pm

Sunday & Public Holidays: Closed

Send Us a Message

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Frequently Asked Questions

Yes, we offer island-wide delivery throughout Singapore. Orders above $50 qualify for free delivery. For orders below $50, a delivery fee of $5.90 will be applied. Standard delivery typically takes 1-3 business days.

We accept returns within 14 days of purchase for most products, provided they are unused and in their original packaging. Food items and opened products cannot be returned for hygiene reasons unless they are defective.

While we don't directly offer pet adoption services, we frequently partner with local animal shelters and rescue organizations to host adoption events. Follow our social media pages to stay updated on these events.

Currently, we only ship within Singapore. We hope to expand our shipping options to international destinations in the future. Stay tuned for updates!